Build your AI employee that answers every call and chat in your customer's language, books the business, and reports to you every morning.
Build AI agents that chat, talk, take action, and run your business, all without code. Automate website chats, WhatsApp, and phone calls in English, Hindi, and 7+ Indian languages.
Build smarter.Automate everything.Scale effortlessly.
Your customer data, isolated and encrypted.
Basium is built on certified cloud providers. We say exactly which certifications are theirs — and don't claim them as our own.
Built on SOC 2 Type II–Audited Providers
Your data is stored and served by Supabase and Vercel on AWS — providers with independent SOC 2 Type II audits. These are our providers’ audits; Basium itself is not yet SOC 2 certified.
Hosted in ISO 27001–Certified Data Centers
Our database and application run in AWS data centers certified to ISO 27001. That certification belongs to AWS — Basium has not been ISO 27001 certified itself.
Row-Level Security
Every customer's data is isolated at the database level — not just behind a login screen — so your data never mixes with anyone else's.
Serious enough for real businesses. Simple enough for everyone.
Powerful under the hood. Effortless for you. No coding, no confusing settings.
Drag-and-Drop Builder
See exactly how your chatbot thinks.
Build your chatbot's entire conversation visually — drag boxes onto a canvas, connect them, and watch exactly how it responds to every question. No flowcharts on paper, no guesswork.
Learns From Your Content
Accurate answers, straight from what you already have.
Upload your PDFs, help articles, or website pages — your chatbot learns from them and answers customer questions accurately, without making things up.
Go Live on Chat and Phone
One agent. Every place your customers reach you.
Paste one snippet into your website, Shopify store, or WordPress site — then switch on WhatsApp, SMS, Slack, or a phone number. The same agent chats, and picks up calls.
Get Started in 3 Simple Steps
Build Your Chatbot
Drag and drop to design how your chatbot responds to customers — no technical setup, no code, no waiting on a developer.
Teach It About Your Business
Upload your documents, FAQs, or website content so it knows your products, pricing, and policies inside and out.
Go Live & Watch It Work
Add one line of code to your site, connect a phone number if you want calls, and you're live. Every chat and call — with recordings and summaries — lands in one dashboard.
Describe it. AI builds it. It answers everywhere.
Tell Basium what you need in plain words. It builds your agent, then puts it on your website, WhatsApp and your phone number.
1.Describe it
Tell the AI what you need, in plain words. No forms, no settings.
A receptionist for my
Hands over to a human
Your team takes over a chat or call in one click.
Replies with photos & videos
Not just text — images, videos and swipeable cards.
Speaks 9 languages
English, Hindi and 7 more Indian languages.
Summarises every call
Recordings, transcripts and a short summary.
Simple, transparent pricing for every business.
Start free without a credit card. Upgrade as you grow.
Prices in ₹ INR
Free
Try Basium and launch your first chatbot.
- 100 credits to start (one-off)
- ≈ 100 AI replies or 20 voice minutes
- 1 chatbot
- Website chat widget
- 1 team member
- Scripted replies always free
Starter
Billed monthly + 18% GST
For small businesses getting started on chat.
- 1,500 credits every month
- ≈ 1,500 AI replies or 300 voice minutes
- 2 chatbots
- Website, WhatsApp, SMS, Slack + website voice
- 1 voice call at a time
- 2 team members
- Scripted replies always free
Growth
Billed monthly + 18% GST
Chat and phone calls for a growing business.
- 5,500 credits every month
- ≈ 5,500 AI replies or 1,100 voice minutes
- 5 chatbots
- Website, WhatsApp, SMS, Slack + phone calls
- 1 Indian phone number included
- 3 voice calls at a time
- 5 team members
- "Powered by Basium" badge removed
- Scripted replies always free
Business
Billed monthly + 18% GST
High volume, outbound campaigns and a bigger team.
- 18,500 credits every month
- ≈ 18,500 AI replies or 3,700 voice minutes
- 25 chatbots
- All channels + outbound call campaigns
- 3 Indian phone numbers included
- 10 voice calls at a time
- 15 team members
- "Powered by Basium" badge removed
- Scripted replies always free
Enterprise
from ₹50,000/ monthUnmetered usage — no credits needed · All channels + outbound campaigns · Custom Indian phone numbers · White-label (no Basium branding) · Unlimited chatbots and team members
What a credit buys
1 credit = ₹1. Scripted replies are always free.
- AI reply₹1 / reply1 credit
- Voice call, Standard voice₹5 / minute5 credits
- Voice call, Premium voice₹7 / minute7 credits
- Extra phone number₹17 / day17 credits
- AI Back Office summary₹5 / summary5 credits
Top up anytime
Add credits to any plan. Bigger packs include bonus credits; top-ups last 12 months.
1 credit = ₹1. Only AI replies, voice minutes and extra phone numbers use credits — scripted (non-AI) replies are free. Plan credits refresh every 30 days; top-up credits last 12 months and are used after your plan credits.
Build your first chat & voice agent in under 5 minutes.
Replace slow, manual support with an agent that answers chats and calls around the clock.