A shopper who can’t get a quick answer on sizing, shipping, or returns often just leaves. Basium answers from your actual product pages and policies, in the moment, before that happens.
Built for AI Chatbot for Ecommerce
Feed it your catalog and policy pages so it answers with your real details, not generic guesses.
Shoppers get answers at 2am the same as 2pm — no waiting on a support queue.
One script tag adds it to your storefront, including Shopify.
A scripted chatbot only matches exact keywords you’ve pre-written. Basium’s AI reads the actual question and reasons from your real content, so it can answer things you didn’t script word-for-word.
Yes. You define when a conversation should move to a real person, and the handoff happens inside the same chat — the customer never has to repeat themselves.