Your docs already have the answer — the problem is finding it. Basium reads your documentation and product pages, then answers visitor and user questions directly, in plain language.
Built for AI Chatbot for SaaS
Ingest your existing documentation so answers stay accurate as your product changes.
Answer the questions that would otherwise become a support ticket, before they do.
A straightforward API and widget for teams who want more control than a no-code embed.
A scripted chatbot only matches exact keywords you’ve pre-written. Basium’s AI reads the actual question and reasons from your real content, so it can answer things you didn’t script word-for-word.
Yes. You define when a conversation should move to a real person, and the handoff happens inside the same chat — the customer never has to repeat themselves.